Shipping policy

Shipping Method

We currently offer Flat Rate Shipping on all eligible orders.

Order Processing

Orders are generally processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Delivery times vary depending on your location and the shipping carrier. Estimated delivery times will be provided during checkout where available.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information, if applicable.

Shipping Delays

While we strive to deliver orders on time, delays caused by couriers, weather conditions, or other unforeseen circumstances are beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional charges resulting from incorrect address information.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us as soon as possible so we can assist in resolving the issue.